Product Warranty Term
Rosa Catarina reserves the right to meet all the replacements within a maximum period of 30 days, as provided in the Consumer Protection Code.
Rosa Catarina products are guaranteed for 90 days from the date of issue of the Nota Fiscal to the consumer. The warranty is valid for manufacturing defects detected upon receipt of the products.
Depending on the severity and extent of the problem, Rosa Catarina may choose to repair the part, replace the defective product with a new product or credits to be used in the store, by visiting www.rosacatarina.com.
The guarantee of Rosa Catarina products does not include the following situations:
• Parts and / or parts damaged by misuse or exposure to adverse and unforeseen conditions (weather, humidity, sea, cold and intense heat);
• Natural wear due to product use;
• Non-existent defect (defect reported by the customer, not verified);
• Evidence of accidental or provoked damage.